This document is not applicable to companies that Zelta Labs has no ownership of or does not control, or of persons that are not under the employment and management of Zelta Labs, including any third-party service and/or product providers bound by contract and any third-party websites to which Zelta Labs’ website links.
In case of filing a complaint, Zelta Labs will try to come to a mutually acceptable solution if a user is unsatisfied with any of our services. Revocation occurs when things don’t work out. If You think about filing a claim, please write to us before launching a request.
You should only file complaints if we are unable to affect a mutually satisfactory solution.
Timely payments: A project is not considered to be void if the agreed upon / listed payments are not clear.
Completeness of information provided by the client: Zelta Labs is not obligated to respect its delivery and/or refund commitments if the client fails to provide complete information/scope of the project to Zelta Labs at the initializing stage of the project.
To run a promotion, contest, survey, or other Site feature - To send Users information about topics we believe they will find interesting.
Zelta Labs will only compensate for the delay of delivery, unless there is a special agreement signed with a penalty clause for delay in delivery.
Zelta Labs will issue a partial refund upon the discretion of the service provider if the project does not get finalized as mentioned in the delivery policy and contract. The proportion of the project completed will be calculated by Zelta Labs and the proportion that is not complete will be treated as per the pre-defined scope of the project.
Zelta Labs does not provide refunds for any services rendered. Once a project has been initiated or any services have been utilized, no refunds will be granted under any circumstances. We recommend carefully reviewing and considering your requirements before engaging our services, as all transactions are final and non-refundable.
Zelta Labs’ liability is limited as much to the value of the portion of the project (as per Zelta Labs’ proposal) which may be incomplete at any given point of time. Zelta Labs will not be held responsible for losses arising out of the services delivered / not delivered or the delay in the same. Zelta Labs is only liable to refund if the client cancels the project, and as such, the cancellation has been communicated to Zelta Labs in writing.
Zelta Labs stands at the forefront of blockchain-based development and consulting firms, focusing on pioneering digital business solutions in the realm of Web3.0. With a profound understanding of blockchain technology and a dedicated drive to maximize its potential, Zelta Labs is devoted to delivering top-notch decentralized applications (dApps) that surpass industry standards.
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Reach us at: [email protected]